This position provides day-to-day receptionist functions to the Senior Care Center as well as Dispatch service to the Senior Transportation service. The Receptionist is a highly visible customer service position. The main responsibilities are to answer the telephones, direct in-house calls, direct guests to various departments, secretarial duties, and dispatching the Senior Transportation vans to community members.
Education: Must possess as a minimum a high school diploma or equivalent. Must be at least eighteen (18) years of age.
Experience: Experience in customer service preferred. Experience in a dispatch function preferred. Ability to work cooperatively with other employees, departments, and the public required. Ability to handle multiple tasks simultaneously and concentrate in a busy environment is required. Ability to use common computer system and business software is required.
Licenses/Certification: Must have a valid Colorado Driver’s license. Front Desk Training upon hire
Essential Functions:
- Perform dispatch duties, driver check-in and check-out, and driver support
- Notify drivers of last minute ride orders and cancellations
- Provide directions to drivers and communicate additional needs of clients
- Keep accurate, timely, comprehensive records of trips
- Coordinates appropriate response to emergencies, accidents according to program procedures
- Greet and assist all walk in traffic to the Senior Care Center
- Assist the Transportation Supervisor with assignments as requested
- Provide secretarial support for the Administrator and Leadership Team members as needed
Physical Requirements
Occasionally (0-33%) - Standing, walking, change position, reach across midline, handling, fingering, crouching/squatting, stooping, stairs, lifting/lowering (0-20 lbs), carrying (0-20 lbs), pushing/pulling (20-50 lbs)
Frequently (34 – 66%) - Reaching
Continuously (37 -100%) Sitting, see with corrective eyewear, hear clearly with assistance
Shift - Day
Schedule - M-F Day
Status - FT
Compensation: $17.00 - $20.70/hr, depending on experience.
There is no deadline to apply for this position; we are accepting applications on an ongoing basis until a finalist is selected.
Your total compensation goes beyond the number on your paycheck. Gunnison Valley Health provides generous leave, health plans and retirement contributions that add to your bottom line.
Benefits Eligibility
Medical, dental, vision, health care FSA, dependent care FSA, and Lifestyle Spending Account: All active employees working 40 or more hours per pay period in a Full Time or Part Time position are eligible for benefits on the first of the month after hire.
Full Time staff are automatically enrolled in 401A plan as of date of hire.
Life and AD&D insurance: All active employees working 40 or more hours per pay period are eligible for benefits on the first of the month after hire date.
Short-term and long-term disability: All active employees working 60 or more hours per pay period are eligible for benefits on the first of the month after hire date.
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