As a Bilingual (Spanish) Healthcare Advocate at Balto Health, you will play a vital role in reaching out to patients via outbound calls.
Your mission is to assist patients in downloading a healthcare app from the Apple and Android app stores, empowering them to track their medications, blood sugar, and other health metrics. This essential support helps ensure that patients are following their treatment plans and maintaining their well-being. No prior experience is required; we will provide comprehensive training. What's crucial is your empathy, patience, and dedication to making a positive impact on patients' lives.
Key Responsibilities:
- Patient Outreach: Reach out to patients in a caring and empathetic manner via outbound calls.
- App Guidance: Assist patients in downloading and setting up the healthcare app on their phones.
- Health Tracking: Educate patients on how to use the app to monitor their medications and health metrics.
- Empathy: Demonstrate genuine empathy and patience, as patients are aged 65 and older.
- Weekly Bonus Opportunities: Earn bonuses based on weekly performance metrics.
Qualifications:
- Fluent in any language, including English and Spanish
- Significant empathy and patience.
- Strong communication skills.
- Strong Technical skills.
- Passion for helping others.
- No prior experience required; we will provide training.
Job Type: Full-time
Pay: Up to $14.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
- Referral program
Schedule:
- Day shift
- Monday to Friday
People with a criminal record are encouraged to apply
Language:
Work Location: In person