We help seniors remain safely in their homes! If you are a compassionate, altruistic and skilled administrative professional, please read on….
Through our work as a licensed general contractor, we make home modifications to improve the quality of life for seniors, enhancing their ability to remain in their homes for the rest of their lives. We have helped over 40,000 individuals maintain their safety and independence at home by providing the most practical home safety and accessibility solutions including the installation of grab bars, stair railings, wheelchair ramps and stair lifts. Check us out at: www.homesafety.net
Key elements of your new job:
- In a full-time job, your work schedule would be 8:00 a.m. – 4:30 p.m. Monday – Friday.
- Our pay range for you is $25 - $45 an hour ($52,000 - $93,600 annual). Your placement in the range is based upon your experience, skill level and fit.
- You would receive paid vacation, sick leave and holidays
- You can participate in our 401k – we provide a 4% company match
- We offer year-end profit sharing (up to 9% of your pay)
- You are eligible for health insurance (75%/25%) – 3 plan options
Responsibilities:
As our Administrative Specialist, you are a hub of 360-degree coordination which include elements of customer service, dispatch, data entry, bookkeeping and business development.
A day in the life of the Administrative Specialist consists of collaborating with the four-person administrative team to support our 10 Field Technicians and approximately 40 customer interactions per day. Your customer interactions may be by phone, email or in person. Managing inbound and outbound calls, you would give information and schedule appointments. Supporting our field technicians involves managing their home visit schedules and routes. Developing caring relationships includes showing clients home modification options in our showroom. Administratively, you would assist with data entry, track schedules, and conduct bookkeeping tasks to meet your skill level and our needs.
Requirements:
- A minimum of two years in a similar role including substantial scheduling/dispatching experience
- Computer: MS Office and field service management software (Service Titan preferred)
- Bookkeeping experience (QuickBooks, preferred)
- Superior Telephone Personality / Communication Skills
BONUS (not required, although highly valued)
- Bilingual – English / Spanish fluency
- Previous Field Service Business Experience
- Extensive bookkeeping experience
- Understanding of construction
- Healthcare industry experience / knowledge
- Thorough knowledge of Northern California Geography
To Apply: If you fit the qualifications and have a big heart, please submit your resume and cover letter to us.
Job Type: Full-time
Pay: $25.00 - $40.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
Experience:
- Dispatching: 2 years (Required)
Ability to Commute:
- Burlingame, CA 94010 (Required)
Work Location: In person