Join Allstate - The Wagner Agencies, a renowned insurance agency committed to delivering exceptional customer service in Englewood, Colorado. Our team seamlessly blends the convenience of a hybrid remote work arrangement with the dedication to providing top-tier service to our valued clients.
As a Customer Service Representative, you will be at the forefront of our commitment to excellence. You will engage with customers, address their inquiries, provide solutions, and ensure their satisfaction at every touchpoint. The Wagner Agency takes pride in fostering a positive work environment that values collaboration, growth, and the well-being of our employees.
If you are passionate about customer service, dedicated to making a difference in the lives of others, and thrive in a dynamic work setting that values positivity, The Wagner Agency is the place for you. Apply now and embark on a rewarding career journey with us!
Salary: $50000.00 - $70000.00 per year
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Mon-Fri Schedule
Evenings Off
Career Growth Opportunities
Health Savings Account
Flexible Schedule
Work from Home
Retirement Plan
Hands on Training
Responsibilities
Skilled Client Interaction: Email, Phone, Text and in person
Detailed Product Knowledge
Team Collaboration
Requirements
Communication Skills: Excellent verbal and written communication abilities to effectively engage with customers.
Customer Focus: Strong customer service orientation with the ability to prioritize customer satisfaction.
Problem-Solving: Demonstrated problem-solving skills to address customer issues and provide effective solutions.
Computer Proficiency: Comfortable working with computer systems, including CRM software and Microsoft Office applications.
Adaptability: Ability to work autonomously in a hybrid remote environment while maintaining productivity and engagement with team members.
Previous Experience: Prior experience in customer service or a related field is desirable but not required.
Company Description
You will work as a influential member of a small family team, dedicated to customer service, providing the highest level of insurance advice on a per client basis. You will be part of an emerging business, so whether you are an experienced industry professional or looking for a new opportunity - Let us see what we can do together, for our community .
Our vision is to set the standard of excellence among insurance agents by being innovative, trustworthy, and exceeding customer expectations.
We will attract and retain the very best employees and business partners to help us achieve this goal.