General Summary
Manages the daily operations and work activities of professional nursing and nursing support staff on assigned unit.
Duties and Responsibilities
Essential Functions:
- Recommends staffing levels as per professional organizations’ staffing guidelines. Structures an adequate staffing mix of competent personnel for all shifts by supervising and approving the development, preparation, and maintenance of staffing schedules that meet department/unit needs and ANA staffing principles.
- Ensures that appropriate nursing standards and practices are developed and implemented as a result of research and non-research findings. Maintain established policies and procedures, objectives, quality assessment, safety, environmental, and infection control standards as per National Patient Safety goals, agency, and state regulations.
- Identifies patient/client needs and develops quality programs to meet those needs; uses outcomes data to direct quality improvement action plans. Encourages staff to resolve patient/family concerns in a timely manner, and assists staff when necessary.
- Monitors all high risk and complicated cases; ensures appropriate nursing interventions are implemented.
- Initiates or makes recommendations for personnel actions using a Just Culture model and as per the System’s Human Resources policies.
- Ensures staff education in appropriate communication to protect patient confidentiality. Advocates social/professional equity among staff; promotes culturally congruent patient care.
- Acts as a role model/mentor to charge nurses and staff; creates an empowered shared decision-making environment; promotes staff participation in Shared Decision-making activities; establishes a vision/goal for succession planning.
- Consults with other specialists as required and adjusts nursing care processes as indicated to ensure optimal patient care.
Common Expectations:
- Interviews applicants with staff to select best match for patient population and unit culture; evaluates staff performance; monitors continuing education, oversees the competency testing of staff (as applicable) and orientation.
- Develops budget(s) for the department/unit/entity and allocates funds within budget(s) to accomplish objectives. Monitors variance against budget(s).
- Ensures that unit strategic plan, vision, and goals are aligned with the System/nursing strategic plan, vision, mission, and goals; Acts as liaison between nursing administration and medical staff; Assists the staff in establishing and maintaining positive, constructive communication in a collaborative model between other units/departments within the System when solving issues.
- Coordinates and integrates services within the department/service line/entity, with other departments/service lines/entities, and with the System's primary functions. Participates in the selection of outside services (if needed).
- Continuously assesses and improves the department/service line/entity/System's performance. Maintains appropriate quality control/assessment programs (if applicable).
- Demonstrates knowledge of the principles of growth and development over the life span of the assigned patient population; Assesses and interprets age specific data for patient population and oversees the delivery of appropriate age specific treatments.
- Demonstrates a commitment to patient, visitor and staff by: complying with all applicable safety regulations; knowledge of the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors, as well as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause analyses as required.
- Enhances professional growth and development through participation in educational programs, current literature, conferences, professional organizations and workshops.
- Participates in patient rounds.
- Ensures and monitors staff participation in patient rounds as part of the delivery care model to optimize collaboration between nursing and medical staff.
- Collaborates with appropriate departments to ensure proper care and timely maintenance of department/entity equipment and supplies.
- Attends administrative meetings and actively participates on nursing committees.
- Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.
- Participates in patient rounds.
- Ensures and monitors staff participation in patient rounds as part of the delivery care model to optimize collaboration between nursing and medical staff.
- Collaborates with appropriate departments to ensure proper care and timely maintenance of department/entity equipment and supplies.
Required for All Jobs:
- Performs other related duties as identified.
- WellSpan Health has adopted and implemented a compliance program to support WellSpan's values and standards for professionalism, integrity, and ethics. Expected to support and meet the values and standards of the organization and the performance expectations of the job, the department, and the compliance program.
- WellSpan Health has adopted and implemented a privacy program to safeguard the patient information and the business and operational information of the organization. Expected to support and meet the values and standards of the organization to safeguard patient and business/operational information.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Physical Demands:
- Standing - Occasionally
- Walking - Occasionally
- Sitting - Frequently
- Reaching - Rarely
- Talking - Frequently
- Hearing - Frequently
- Repetitive Motions - Occasionally
- Eye/Hand/Foot Coordination - Occasionally
WellSpan’s vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass nearly 1,900 employed providers, 220 locations, eight award-winning hospitals, home care and a behavioral health organization serving South Central Pennsylvania and northern Maryland. With a team more than 20,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 2,600 aligned physicians and advanced practice providers are dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest.
WellSpan York Hospital
Built on a solid 140-year legacy of providing high-quality, high-volume, community-based care, WellSpan York Hospital, the largest of WellSpan’s eight hospitals, is a 596-bed acute care community teaching hospital that employs nearly 5,000 people, making WellSpan the largest employer in York County. Driven by a mission to provide exceptional care to all, WellSpan York Hospital serves a diverse population of more than 520,000 residents from the greater York County area. WellSpan York Hospital was one of several WellSpan Health hospitals honored by U.S. News & World Report with the High Performing recognition for 2022-23.
The hospital offers services and programs that feature highly skilled clinical staff, life-saving technology and state-of-the-art facilities to address some of the most complex medical, surgical and behavioral health conditions.
WellSpan York Hospital’s Regional Resource/Level 1 Trauma Center has been accredited by the Pennsylvania Trauma Systems Foundation and is the only accredited trauma center in York, Adams and Franklin counties. It is a nationally recognized teaching hospital with nine residency programs, six allied health schools and other training programs. More than 700 physicians and other professionals are members of WellSpan York Hospital’s medical and dental staff.
WellSpan York Hospital in embarking on a significant five-year project. The centerpiece will be a new, eight-story surgical and critical care tower, which will dramatically expand the hospital’s intensive care unit as well as develop new state of-the-art surgical suites, making it one of the top 10 largest hospitals in Pennsylvania with approximately 600 beds.
Qualifications
Minimum Education:
- Bachelors Degree Required
Work Experience:
- 3 years Relevant experience. Required
- Supervisory experience. Preferred
Licenses:
- Licensed Registered Nurse Upon Hire Required or
- Registered Nurse Multi State License Upon Hire Required and
- Basic Life Support Upon Hire Required and
- Heartsaver CPR/AED Upon Hire Required and
- Board Certified Nurse Executive Upon Hire Preferred