Job Overview:
We are looking for a motivated Call Center Representative to join our team. The Call Center Representative will play a crucial role in providing exceptional customer service and promoting our products and services over the phone.
Duties:
- Handle inbound and outbound calls professionally and courteously
- Assist customers with inquiries, concerns, and product information
- Utilize sales techniques to upsell products or services
- Perform data entry accurately and efficiently into the system
- Analyze customer needs to provide appropriate solutions
- Maintain phone etiquette standards at all times
Skills:
- Strong sales skills to promote products effectively
- Excellent communication skills to interact with customers
- Proficiency in data entry for accurate record keeping
- Fluency in English; proficiency in is a plus
- Experience in outbound calling or telemarketing preferred
- Ability to upsell products or services to customers
- Phone etiquette with a friendly and professional demeanor
- Analytical skills to understand customer requirements
Join our team as a Call Center Representative where you can enhance your sales and communication skills while providing outstanding service to our valued customers. If you are a proactive individual with a passion for customer satisfaction, we invite you to apply for this exciting opportunity.
Job Types: Full-time, Contract
Pay: $19.20 - $21.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
- Work from home
Experience level:
Shift:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Morning shift
Weekly day range:
Work setting:
Work Location: In person