Warehouse and Customer Service Assistant
About Dubarry:
Dubarry USA LLC (DUSA) is a subsidiary of Dubarry of Ireland (Est.1937), a Premium Performance Lifestyle, Footwear, Clothing and Accessory Brand.
DUSA has been responsible since 2006 for growing Dubarry’s US market. Our role includes import, warehousing, direct to consumer sales, wholesale, marketing, and customer service. Our small fast-paced team is seeking an experienced Warehouse and Customer Service Assistant to support our US operation with 5 staff members in our PA location and 4 remote team members.
Position and Hours:
Full time Monday to Friday 8.45am to 5.15pm with half hour lunch break. Reporting to the Customer Service/Warehouse Supervisor and Office Manager.
A mixed role, responsible for fulfilment or orders, assisting with customer service and contributing to the smooth operation of the warehouse including:
Duties and Responsibilities:
- To pick, pack and ship orders and transfers
- To keep warehouse and showroom area and stocks in an organized and clean state
- To physically receive deliveries including large monthly shipments and receive inventory to stocks against packing slips.
- To provide general warehouse assistance and other assistance as required.
- To provide assistance to the office manager as required.
- To receive and assist with incoming calls and emails from customers
- To assist in the accurate management and accounting of inventory.
- To assist the Customer Service/Warehouse Supervisor in processing, fulfilling and administrating sales
Skills and Experience Required
- You should have a positive attitude and be a fast learner
- Must have previous experience in a warehouse/mail order distribution environment with pick, pack and ship responsibilities.
- Should be fully computer literate with proficiency in MS Office Suite (Outlook, and Excel)
- Should have experience in using online shipping portholes such as UPS or FedEx or other shipping/invoicing software.
- Previous customer facing experience a bonus
- Must be physically capable of performing warehouse duties including the ability to lift 60lb cartons repeatedly and to stand, walk and bend as-needed to fulfill core duties.
Equal Employment Opportunity Statement:
Dubarry of Ireland is an equal opportunity employer. We do not discriminate on the grounds of race, color, religion, gender, gender identity, sexual orientation, age, disability or national origin in the hiring, retention, or promotion of employees; nor in determining their rank, or the compensation or fringe benefits paid them.
Benefits Details:
10 Days Paid Vacation + Regular Paid Holidays (x7 Days/year)
6 Days Paid Sick
3% 401K employer contribution after 6 month qualifying period
Health Insurance: Defined Contribution up to $200/month when opting to join employer health plan
Staff discount on products.
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to Commute:
- Nottingham, PA 19362 (Required)
Ability to Relocate:
- Nottingham, PA 19362: Relocate before starting work (Required)
Work Location: In person