Leasing Manager
CLASSIFICATION: Full-Time, Non-Exempt
COMPENSATION: $23 Per hour
BONUSES: $100 for each lease sold, $25 for each lease renewal, ability to earn and additional 5% of yearly salary per quarter.
BENEFITS:
- Health, Vision, and Dental Insurance
- 401(k) plan with up to 6% match
- 15 Days of PTO and 10 paid holidays
- Paid parental leave
- Rent discount if living on-site
- Continued education program
- Employee assistance program
TEAM: Redstone Residential is a national student housing operator, headquartered in Provo, Utah. Managing more than 35,000 beds of student housing in 16 states, Redstone is the 5th largest 3rd party management student housing company in the U.S! Our conventional housing portfolios are seeing rapid expansion.
Redstone's purpose is "to empower our people and elevate communities". We achieve our purpose by embodying our core values:
- We Are Believers
- We Communicate Authentically with Care
- We Stay The Course
- We Drive Performance
POSITION SUMMARY:
The Leasing Manager supports the Community Manager in all operational aspects of the Community with a main focus on successful leasing. Leasing Managers also help oversee budget performance, rent collections, staff administration as well as general customer service and resident happiness.
RESPONSIBILITIES:
- Reach daily/weekly/monthly Community leasing goals through creative marketing strategies, successful renewal campaigns, and positive staff motivation
- Help with daily leasing operations, including prospect tours, phone calls, and email communications
- Maintains resident ledgers to ensure correct balances; minimizes delinquency through consistent follow-up, including phone calls, notices, and personal visits.
- Utilize company-standard leasing tools including the Entrata leasing workflow, general website SEO and online/social marketing, etc.
- Manages the collection of rents and deposits from residents; issues notices to residents for late or non-payment, evictions, returned memos, etc.
- Work as part of a team to bring happiness to all residents and team members
EXPERIENCE AND QUALIFICATIONS:
- 1+ property management experience
- 2+ year of customer service and sales experience
- Strong communication skills
- Warm and friendly demeanor
- Ability to remain calm and collected in high-stress situations
- Enjoy and take pride in providing excellent service
- Basic computer skills: typing and writing ability for correspondence, memos, etc.
- High School Diploma or equivalent
Job Type: Full-time
Pay: $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- Are you able to reliably commute to 5200 N Lamar Blvd, Austin, TX 78751 for this position?
Experience:
- Property management: 1 year (Preferred)
Work Location: In person