Bnails is the only Non Toxic nail salon in Lubbock, TX, committed to transforming customer service into an unparalleled experience. Our salons boast modern designs and a welcoming atmosphere, setting the stage for exceptional nail care and customer satisfaction.
```Duties```
We are seeking a highly motivated and customer-oriented individual to join our team as a Front desk receptionist. In this role, you will be responsible for providing exceptional service to our customers and ensuring their needs are met.
Responsibilities:
- Answering incoming calls and assisting customers with inquiries or concerns
- Making outbound calls to follow up on customer inquiries or resolve issues
- Providing product information and assistance with booking appointment
- Performing data entry tasks accurately and efficiently
- Upselling products and services to maximize sales opportunities
- Resolving customer complaints or escalating issues as needed
- Analyzing customer needs and recommending appropriate solutions
```Skills```
To excel in this role, you should possess the following skills:
- Strong customer service skills with the ability to provide exceptional service
- Excellent communication skills, both verbal and written
- Proficient in data entry with a high level of accuracy
- Ability to upsell products and services to increase sales revenue
- Knowledge of phone etiquette and professional phone mannerisms
If you are a dedicated individual who is passionate about delivering outstanding customer service, we would love to hear from you. Apply today to join our team as a Customer Service Representative!
Job Types: Full-time, Part-time
Pay: $14.00 - $17.00 per hour
Expected hours: 25 – 35 per week
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
Work Location: In person