Ampersand DFW Airport Barista Job Listing
Job Location: DFW Airport Ampersand Terminal C36 - DFW Airport, TX
Position Type: Full-Time (at least 40 hours) & Part-Time (20-30 hours)
Job Shift: Morning, Mid Day, Evening, All.
Compensation: Starting pay is $12 per hour plus up to $6-8 per hour in tips. Average pay for the position is $18-20 Hourly, Pay includes a base pay plus tips.
Qualifications:
- High School Diploma or GED
- Customer service experience preferred, barista experience a plus.
- Must be able to pass an FAA required 10-year criminal background check
- Ability to obtain and Airport ID Badge within 20-30 days of employment
- Ability to provide legal identification and to work in the United States
- Food Handler Certification, or the ability to obtain certification within the first thirty (30) days of employment
- You have strong social skills and love to meet new people
- You have the ability to stay calm and enjoy working in a fast and exciting environment
- You love to learn new things and are able to pick up new skills quickly
- You have the ability to understand and follow verbal & written instructions, policies & rules, and to request assistance when needed
- You are able to work well with others to help create a strong and cooperative team
- Knowledge of math to figure cost, make change and cash handling procedures
- Able to work unsupervised for extensive periods, and to demonstrate good judgment when dealing with guests
- Good communication skills and the ability to work independently as well as with other team members
- Flexibility to work nights and weekends
- Ability to work various shifts in a 7/365 team-oriented environment
- Excellent customer service skills and an ability to communicate effectively
- Self-starter able to prioritize and handle various tasks simultaneously
- Ability to adapt to changing priorities and unexpected situations
- Proficiency required in reading and writing
- Ability to lift a minimum of 25 lbs., perform essential job functions such as standing, bending, reaching, climbing on ladder, and walking long distances
Job Responsibilities:
- The Barista provides Ampersand service to both internal and external guests
- Ensuring that each guest receives outstanding service by providing a friendly environment which includes greeting and acknowledging guests, maintaining solid product knowledge, providing assistance and making suggestions to guests regarding product decisions, extensive use of suggestive selling methods
- This position has a strong focus on assisting guests with food and beverage
- Stay calm during periods of high volume to keep the store operating properly and set a positive example for the team
- Treat guest and peers in accordance with the core values of the company
- Regularly utilize established communication in the store
- Process all point of sale transactions in a quick, efficient manner while complying with the company’s Cash Handling and Loss Prevention Standard Operating Procedures
- Maintains the highest level of standards for all product preparation and presentation
- Educates guest on vendor’s products and is knowledgeable of coffee in all aspects
- Build guest loyalty and enhance selling skills by using available training materials
- Maintain clean organized work environment that is free of safety hazards including trash removal, sweeping, mopping and dishes
- Keep the store clean, stocked, organized and decorate customer display areas
- Acts with integrity, honesty and knowledge to enhance the culture, values and mission of the brand and AMPM Hospitality while following operational policies and procedures, including those for safety and security
- Restock and assist with inventory as needed
- Accountable for compliance with all local, state, federal laws and regulation including those relating to food safety
- Perform other duties as requested by management
Work Environment and Context
- Work schedule varies and may include working on holidays and weekends.
- Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.
Benefits:
- Average pay for the position is $18-20 Hourly, Pay includes a base pay plus tips.
- Flexible scheduling options
- Meal Discounts
- Training and exciting career growth opportunities
Job Types: Full-time, Part-time
Pay: $12.00 - $21.00 per hour
Expected hours: No more than 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Restaurant type:
- Café
- Coffee shop
- Fast casual restaurant
- Quick service & fast food restaurant
Shift:
- 10 hour shift
- 12 hour shift
- 4 hour shift
- 8 hour shift
- Evening shift
- Night shift
Weekly day range:
- Every weekend
- Monday to Friday
- Rotating weekends
- Weekends as needed
Ability to Relocate:
- Dallas, TX 75261: Relocate before starting work (Required)
Work Location: In person