Primary Responsibilities:
- Leads business analysis, business requirements definition, project scoping and small and large IT Projects.
- Leads the implementation of complex process changes.
- Elicits, captures, validates, and analyzes the business process/requirements of stakeholders in assigned agencies.
- Applies proven communication, analytical, and problem-solving skills to support subject matter experts in decisions regarding process optimization and technological solutions.
- Research and maps end-to-end views of legacy business processes.
- Analyzes business processes and identifies and validates opportunities for streamlining.
- Designs detailed end-to-end business processes based on confirmed understanding of process drivers and metrics.
- Creates business analysis documentation including use cases, usage scenarios, process flows, data dictionaries, requirements traceability matrices, design documents, and project schedules.
- Performs configuration management of process documentation.
- Analyzes operational data and provides a process for identifying system/operational problems and solutions.
- Analyzes planned changes to assess impact on city employees, customers and stakeholders.
- Participates in project intake meetings; conducts scoping sessions for approved projects.
- Translates conceptual user requirements into functional requirements in a clear manner that is comprehensible to software development team.
- Facilitates and leads process discussions, requirements elicitation and validation work sessions, workshops and workgroups.
- Works with the supervisor, project managers, and other IT staff to develop project scopes, budgets and priorities.
- Supports the functional configuration tasks and activities for software implementation projects.
- Participates in cross-functional teams in enterprise IT systems enhancement projects.
- Other duties as assigned by supervisor.
REQUIREMENTS AND QUALIFICATIONS:
Bachelor’s Degree in computer science or a related discipline or a combination of experience and education, Master’s Degree preferred.
- 10 years of business analysis (BA), business relationship management (BRM) experience within government, fast-paced, mission critical environments
- Demonstrated experience in technical and workflow documentation using a variety of tools including Visio, PowerPoint, etc.
KNOWLEDGE, ABILITIES AND SKILLS:
- Knowledge of various methodologies for analyzing and documenting requirements and business processes.
- Knowledge of software quality assurance best practices and methodologies.
- Ability to independently lead and conduct business process definition and analysis, requirements definition, gap analysis activities, process optimization, and process risk assessment.
- Proven ability to lead Business Analysts in successful business process definition and analysis, business requirements definition, gap analysis activities.
- Knowledge of the Software Development Life Cycle and best practices for refining Requirements in each phase.
- Ability to create systematic and consistent requirements specifications in both technical and user-friendly language.
- Expert knowledge and usage of O365 suite of apps, Visio, Project and JIRA.
- Proven ability to execute tasks, and meet deadlines under pressure in a fast-paced government environment.
- Excellent analytical, negotiation, and organization skills.
- Proven, expert ability to develop and intuitively present complex ideas (conversationally or in presentations) to audiences with varying degrees of technical experience.
- Outstanding customer, communication, and interpersonal skills.
- Ability to identify opportunities to automate processes for efficiencies
Job Type: Contract
Pay: $50.00 - $60.00 per hour
Schedule:
Application Question(s):
- Are you IIBA certified?
- Are you holding any active certifications?
Experience:
Work Location: Remote