Company Overview: Reading Coffee Company is a thriving coffee roasting company known for its commitment to sourcing and roasting high-quality coffee beans, premium flavored beans and providing exceptional coffee experiences. With a growing presence in both wholesale and retail markets, the Reading Coffee Company operates a roastery, a newly renovated retail store, a boutique wine room, and a brand-new full-service café where quality, consistency, hospitality, and inclusivity will be of paramount importance. Our dedication to quality and customer satisfaction drives everything we do.
Position Overview: The Retail Associate will play a pivotal role in the success of the front-of-house operations, including, but not limited to, retail presentation and re-stocking, café operations, including baking off and food preparation. As a Retail Associate, you will be the face of our café, providing excellent customer service, preparing delicious beverages, and ensuring a welcoming atmosphere for all our guests.
Key Responsibilities:
- Greet and assist customers with a warm and friendly attitude.
- Under the guidance and training of our Lead Barista, prepare and serve a variety of coffee beverages, teas, and food items according to our recipes and standards.
- Operate the cash register and handle transactions accurately.
- Maintain a clean and organized workspace, including the café area and retail shelves.
- Restock supplies and merchandise as needed.
- Educate customers on our coffee products and promote our special blends and seasonal offerings.
- Assist with inventory management and keep track of stock levels.
- Work collaboratively with team members to ensure smooth café operations.
- Adhere to health and safety guidelines and ensure compliance with company policies.
Qualifications:
- Previous experience in a retail or customer service role is preferred but not required.
- Previous experience in a specialty coffee shop or similar environment is strongly preferred.
- Passion for coffee and a willingness to learn about our products.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks, including being cross-trained in other departments if needed.
- Strong attention to detail and a commitment to providing outstanding customer service.
- Flexibility to work various shifts, including weekends and holidays.
- Reading Coffee Company is willing to train interested individuals in the world of coffee, specifically as a Barista.
What We Offer:
- Competitive pay.
- Opportunity for continuing education in the coffee industry.
- Opportunities for growth and advancement within the company.
- Employee discounts on coffee and café fare.
- A fun and supportive team environment.
Job Type: Part-time
Pay: $13.00 - $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Shift:
Weekly day range:
- Monday to Friday
- Rotating weekends
Application Question(s):
- Are you available to regularly work during the day on Saturday and or Sunday?
Experience:
- coffee or barista: 1 year (Required)
License/Certification:
- ServSafe License (Preferred)
- RAMP Certification (Preferred)
Ability to Commute:
- Birdsboro, PA 19508 (Required)
Work Location: In person