Job Overview:
The Shared Services Manager's responsibilities include customer invoicing, collections, cash application, vendor invoice verification, payments, corporate credit card program, expense accounts, cash forecasting, month-end close process, quarterly and annual audit, intercompany balance reconciliation, and banking operations. This role will direct initiatives to improve working capital, cash flow, cash conversion cycle, and policies and procedures.
This position is obvious and requires a strong leader with the ability to prioritize, plan, and firmly direct the department
Essential Functions:
- Manage the planning, strategic goals, and objectives of the department, streamline the order to cash and procurement to payment processes, and identify areas of improvement to improve the cash collection cycle.
- Monitor and evaluate staff performance to ensure duties are properly performed and employees are working towards common business goals. This will include preparation of the annual performance evaluations. Provide constructive feedback, coaching, and course correction when necessary.
- Work with staff to prioritize work and ensure staff is trained on policies and procedures. Ensure work is accurate, and is being processed promptly and following department policies and procedures.
- Manage day-to-day operations.
- Identify inefficiencies and propose, develop, and document new concepts and procedures.
- Manage the monthly close process, including preparing journal entries, balance sheet account reconciliations, and preparation of various ad hoc month-end reports and analyses.
- Support financial planning by forecasting cash.
- Understanding of GAAP to ensure financial statements are complete, consistent, and accurate.
- Prepare monthly and quarterly reports to the parent company in Japan after reclassifying from GAAP to J-GAAP.
- Responsible for calculating and preparing the allowance for doubtful accounts allowance for price adjustments including price reductions, offsets, discounts, rebates, adjustments, or refunds.
- Conduct statistical and analytical studies for cash and revenue fluctuations, and prepare regular and special reports for review in planning and evaluating department objectives.
- Responsible for J-Sox internal controls and compliance.
- Lead Quarterly and Annual Financial Audit for areas of responsibility.
- Manage information requests during year-end audits and respond to requests for information during internal audits.
- Build strong relationships with internal departments i.e., Sales & Marketing, Purchasing, Customer Service, Accounting, and Shipping / Warehouse to boost profitability, and build strong customer and vendor relationships to minimize disputes.
- Approve, establish, and maintain credit limits on all new and current customer accounts.
- Reviews with management creditworthiness decisions on marginal credit approvals and slow-paying accounts.
- Works with internal departments and clients to regulate and resolve hold/release sales orders by internal policies and rules.
- Develop guidelines for managing overall AR aging, monitoring customer accounts, reducing past dues, recommending write-offs, and improving DSO.
- Develop guidelines for properly handling and coding invoices to maintain general ledger expense account and inventory records and improve DPO.
- Ensure payments to vendors are accurate and made in a timely matter.
- Manage online banking applications and banking relationships.
- Prepare and submit annual 1099 reporting.
- Approve and ensure proper handling of new customer and vendor setup.
- Provide support toward the certification and ensure compliance to customer required quality management systems (TISAX, TS16949, IATF, etc..)
OTHER DUTIES
- All other duties as assigned.
QUALIFICATIONS
- EDUCATION/EXPERIENCE AND/OR TRAINING
- Bachelor's degree in Accounting, Finance, or Business Administration 5+
- Associate’s degree with equivalent experience of 10+ years working in accounting, billing, and collections, and accounts payable
- Automotive manufacturing experience is a plus
- SAP knowledge is a plus
- Previous management experience
- General ledger knowledge
- Global company and multi-currency operation experience.
Job Type: Full-time
Pay: $125,000.00 - $140,000.00 per year
Benefits:
- Flexible schedule
- Flexible spending account
- Tuition reimbursement
Experience level:
Shift:
Weekly day range:
Experience:
- Customer service: 5 years (Required)
Ability to Commute:
- Auburn Hills, MI 48326 (Required)
Work Location: Hybrid remote in Auburn Hills, MI 48326