Columbia Residential is looking for an Assistant Community Manager to become a part of our team! As a member of the Columbia Residential family, you will become an integral contributor to fulfilling the mission and vision of the company.
The Assistant Community Manager assists the Community Manager in overseeing the day-to-day operations of an apartment community and performs a variety of duties including, but not limited to, administration, leasing, accounting, bookkeeping, service, and resident relations. The Assistant Community Manager has primary responsibility for the collection and posting of all income due to the community.
Job Specific Competencies:
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Collect and accurately post all rent and other revenue payments; make daily deposits.
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Perform daily Property Management Software system updates to provide timely information regarding the activity and profitability of the community.
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Oversee the eviction and dispossessory warrant procedures according to policies, procedures, and state law.
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Prepare accounting and month-end reports in accordance with Company policies, and procedures including financial accounting statements (FAS).
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Process previous resident’s files to include move-out inspection and preparation of invoices for damage repair.
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Foster and maintain positive resident relations to promote a pleasant place to live.
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Answer phone calls and provide proper information or refer the call to the appropriate person. When needed, pre-qualify, show, and lease apartments.
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Conduct/coordinate the annual and interim recertification of residents and annual health and safety inspections.
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Input and process site-based waiting lists.
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Develop marketing strategies for leasing apartments, establish goals for Community Leasing Specialists and ideas for improving operations and profitability.
Position Qualifications:
Education:
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High School Graduate or General Education Degree (GED) for consideration.
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Associate’s Degree or equivalent form, 2-year college or Technical School preferred.
Experience/Specialized Knowledge:
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Sales and Customer Service.
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One to two years of experience.
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Property Management Software and Low Income Housing Tax Credit (LIHTC) experience preferred.
Other Requirements:
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Complete in-house training within the first 90 days of employment.
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Passion – Enjoy the work you do; demonstrate a pleasant professional demeanor and show a desire for success.
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Entrepreneurial Spirit – Exhibit behavior that is consistent with the Vision, Mission Statement & Core Values of the Company; make the work environment enjoyable for self and others.