Job Overview:
We are seeking a dynamic Client Services Manager to join our team. The ideal candidate will be responsible for overseeing client relationships and ensuring exceptional service delivery.
Responsibilities:
- Communicate with clients to understand their needs and provide appropriate solutions
- Manage client accounts and maintain strong relationships
- Supervise a team of customer service representatives
- Analyze client feedback to improve services and increase satisfaction
- Collaborate with sales teams to identify opportunities for growth
- Implement project management strategies to meet client objectives
Skills:
- Excellent communication skills
- Strong project management abilities to handle multiple client accounts simultaneously
- Customer service expertise to address client inquiries and concerns effectively
- Proficiency in sales techniques to identify upselling opportunities
- Ability to analyze data and metrics to enhance service offerings
- Experience supervising teams to ensure quality service delivery
If you are a proactive individual with a passion for customer service and possess the skills mentioned above, we invite you to apply for the Client Services Manager position.
Job Types: Full-time, Part-time
Pay: $40,000.00 - $55,000.00 per year
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- On call
Experience:
- Microsoft Office: 1 year (Required)
- Sales: 1 year (Preferred)
Ability to Commute:
- Winder, GA 30680 (Preferred)
Ability to Relocate:
- Winder, GA 30680: Relocate before starting work (Required)
Work Location: In person