A large homecare agency is seeking a dynamic and experienced Intake Director to join their team. The Intake Director will oversee the intake process for new clients, ensuring a seamless and efficient experience from the initial inquiry to the start of care. This role requires strong leadership, exceptional organizational skills, and a deep understanding of home care services.
Key Responsibilities:
- Manage and supervise the intake team, providing guidance and support to ensure high performance.
- Oversee the entire intake process, from initial inquiry to the commencement of care services.
- Evaluate and streamline intake procedures to ensure efficiency and effectiveness.
- Collaborate with the marketing and sales teams to align intake processes with business development strategies.
- Ensure compliance with all regulatory requirements and company policies during the intake process.
- Develop and maintain strong relationships with clients, families, referral sources, and healthcare professionals.
- Conduct thorough assessments of potential clients to determine eligibility and appropriate care plans.
- Maintain accurate and up-to-date records of all intake activities and client information.
- Provide training and development opportunities for intake staff to enhance their skills and knowledge.
- Address and resolve any issues or concerns that arise during the intake process promptly and professionally.
Qualifications:
Intake Director must have prior intake experience in a Homecare environment
Job Type: Full-time
Pay: $90,000.00 - $120,000.00 per year
Schedule:
Experience:
- Home care: 5 years (Preferred)
- Intake: 5 years (Preferred)
Ability to Commute:
Ability to Relocate:
- Brooklyn, NY: Relocate before starting work (Required)
Work Location: In person