Claims Analyst - Patient Account Rep
- Full-time, Right-to-Hire, Onsite
- (5) 8hr Shifts - Monday - Friday 8a- 5p
- $21 - $24 (Based on experience & skill)
- Onsite -Located in Atlanta - Buckhead location
- Must have (2) years of experience in an Ambulatory Surgery setting
- We prefer Athena EMR experience
- Orthopedic experience is a PLUS
Claims Analyst - Patient Account Rep Job Summary:
The Patient Accounts Representative will provide support to the billing department and revenue cycle . Duties/Responsibilities:
- Troubleshoot and problem solve accounts
- Posting of private and insurance payments/vouchers
- Completing adjustments to patient accounts
- Updating of patient insurance information, including memo entry for billing documentation
- Customer service - answer billing inquiries from patients and/or healthcare providers
- Submit refunds for patient or insurance over-payments to Billing Manager for review
- Follow collection process; includes written and verbal correspondence with patients on unpaid claims.
- Write protest/appeal letters to insurance companies.
- Rebill accounts
- Ability to interpret EOBs and resolve errors.
- Knowledge of various fee schedules for carriers.
- Make recommendations for process revisions or improvement initiatives under direction of the Billing Manager
- Provide support and assist in the resolution of patient account issues and payment plan arrangements, report to Billing Manager the same day.
- Create chart, enter data, insurance and post charges as necessary.
- Maintain HIPAA compliance.
- Performs other duties as assigned.
Claims Analyst - Patient Account Rep Required Skills/Abilities:
- Excellent verbal and written communication skills.
- Excellent organizational skills and attention to detail.
- Ability to prioritize tasks.
- Ability to create and present ideas in a variety of formats.
- Ability to maintain confidential records.
- Proficient with Microsoft Office Suite or related software.
Claims Analyst - Patient Account Rep Education and Experience:
- Three years of billing and coding experience required.
- 1 year of orthopedic, surgical and ASC experience.
- Knowledge of worker’s compensation and Medicare reimbursement practices in an orthopedic and ASC setting.
Job Type: Full-time
Pay: $21.00 - $24.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work setting:
- Ambulatory surgery center
Experience:
- Ambulatory Surgery Center: 2 years (Required)
- Athena EMR: 2 years (Required)
- Orthopedic: 2 years (Required)
- Specialty AR: 2 years (Required)
Work Location: In person