What you'll be doing day to day
12 - 20 hours hours per week. Tues / Thurs open availability required.
Availability 8am-10:00pm
- Creates a positive customer experience by ensuring accurate transactions and/or orders. Records information accurately so the resulting analysis can be used to make improvements to customers’ future shopping experience.
- Meets customers' needs, solves problems independently, and recognizes when to escalate to a manager.
- Builds loyalty by ensuring a positive customer journey during the IKEA shopping experience.
- Builds emotional connections through meaningful and empathetic interactions with customers.
- Provides customers with a simple and efficient handout experience when scheduled in Full Serve Hand Out (FSHO). Offers and sells services to customers during the handover process when needed.
- Provides the customer with a simple and smooth returns and exchange experience, while collecting high quality data for follow-up when scheduled in returns.
Job Type: Part-time
Pay: From $16.75 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Rotating weekends
Work Location: In person