Job Title: Host
Job Overview:
The Drunken Crab is looking for a friendly and organized Host/Host to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional guest services and creating a welcoming atmosphere. As a Host, you will play a crucial role in ensuring our guests have a positive experience from the moment they arrive.
Duties:
- Greet guests with a warm and friendly demeanor upon arrival
- Seat guests and manage reservations efficiently
- Provide guests with menus and inform them of specials or promotions
- Assist in maintaining cleanliness and organization of the host stand and lobby area
- Communicate effectively with the serving staff to ensure smooth guest transitions
- Handle guest inquiries, requests, and complaints professionally
- Collaborate with the team to meet guest needs promptly
Requirements:
- Previous experience in guest services, guest relations, or food service is preferred
- Familiarity with Aloha POS or similar POS systems is a plus
- Excellent communication skills to interact effectively with guests and team members
- Knowledge of hospitality industry standards and practices
- Ability to work in a fast-paced environment while maintaining a positive attitude
- Flexibility to work evenings, weekends, and holidays as needed
If you are passionate about providing exceptional hospitality, enjoy working in a customer-facing role, and thrive in a bustling restaurant environment, we encourage you to apply for the Host/Host position. Join our team and be part of creating memorable experiences for our valued guests.
Job Type: Part-time
Pay: $17.28 - $19.00 per hour
Expected hours: 15 – 20 per week
Benefits:
- Employee discount
- Flexible schedule
Physical setting:
Shift:
Weekly day range:
- Monday to Friday
- Rotating weekends
Ability to Commute:
- North Hollywood, CA 91605 (Required)
Ability to Relocate:
- North Hollywood, CA 91605: Relocate before starting work (Required)
Work Location: In person