Are you looking to be a part of an amazing team of people who get to help provide healthcare to our companion animals?
Smithers Animal Hospital is currently seeking a qualified, driven Client Care Representative to deliver excellent client and patient care. Smithers Animal Hospital is a mixed animal veterinary clinic that has an enthusiastic and compassionate team ready to respond to the growing needs of West Fork and the surrounding areas of NWA!
We provide comprehensive medical and surgical services along with boarding . We are open Monday-Friday 7:30-5:30 PM (Friday closed at 5:00 PM). Closed weekends with no emergency call.
Smithers Animal Hospital is currently seeking a qualified, driven individual to deliver excellent client and patient care as one of our extremely valued client care representatives. We are looking for someone with an upbeat attitude possessing excellent customer service skills that will leave a great first and last impression on our clients.
Requirements
- One year of recent experience in a veterinary or medical environment is preferred, but not required.
- Knowledge of general office practices and procedures, Client Care Representative (receptionist) duties, and telephone techniques.
- Demonstrate ability to perform clerical work with speed and accuracy, use a multiple-line telephone system, and handle cash and other forms of payment.
- Experience assembling patient records, obtaining relevant information from clients, and accurately entering a variety of information in patient records.
- Ability to complete assigned tasks in the time allotted without direct supervision.
- Demonstrate ability to show empathy toward clients and treat animals with respect and compassion.
- Excellent interpersonal communication skills.
- A commitment to outstanding client service.
Preferred: Knowledge of veterinary medical terminology and procedures and general computer skills.
Benefits include discounted pet care services, paid time off for vacation and holidays.
Experience: Prior customer service related positions or receptionist work.
Job Type: Full-time
Work Location: In person