Holiday Inn Express Cortland is looking to hire part time front desk agents.
Hours available: 7a-2p and 2p-9p
Overview:
Join our team as a Front Desk Agent at our hotel. We are seeking a customer-focused individual with excellent communication skills to provide exceptional service to our guests.
Responsibilities:
- Greet guests in a friendly and professional manner
- Check guests in and out efficiently
- Answer phone calls and direct inquiries to the appropriate department
- Assist guests with requests and provide information about hotel services
- Handle reservations and cancellations accurately
- Process payments and maintain guest accounts
- Ensure the lobby area is clean and presentable at all times
- Collaborate with other hotel staff to ensure guest satisfaction
Qualifications:
- Previous experience in hospitality or front desk operations is preferred
- Proficiency in using phone systems and basic computer applications
- Strong communication skills with a focus on guest relations
- Ability to work flexible hours, including nights and weekends
- Bilingual or multilingual skills are a plus
Job Type: Part-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- Evening shift
- Morning shift
Work setting:
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Work Location: In person