**Job Overview:**
We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, resolving customer inquiries, and ensuring customer satisfaction.
**Duties:**
- Answer customer questions regarding products and services.
- Manage the company events, tradeshows, and retail partners effectively.
- Maintain customer information and confidential documents.
- Assist sales team with new product launches and promotions.
**Skills:**
- Proficiency in market analysis to understand customer needs
- Ability to analyze data to improve customer service processes
- Fluency in Spanish for assisting Spanish-speaking customers
- Strong negotiation skills to handle customer requests effectively
Join our team and enjoy competitive pay, opportunities for career growth, and a supportive work environment. If you possess the required skills and are passionate about delivering excellent customer service, we would love to hear from you. Apply now!
Job Type: Full-time
Benefits:
Pay rate:
Supplemental pay types:
- Bonus opportunities
- Commission pay
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
Application Question(s):
- This position requires a car. Do you have a car?
Ability to Relocate:
- Philadelphia, PA 19103: Relocate before starting work (Required)
Work Location: In person