Best Western Plus KC Speedway Inn & Suites
10410 France Family Drive
Kansas City KS 66111
Call 913-334-4440 to schedule your interview!
Overview:
We are seeking a friendly and customer-oriented individual to join our team as a Front Desk Agent. As the first point of contact for our guests, you will play a crucial role in providing exceptional hospitality and ensuring a positive guest experience. If you have a passion for the hospitality industry and enjoy working in a fast-paced environment, we would love to hear from you.
Responsibilities:
- Greet guests with a warm and welcoming demeanor upon arrival
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel amenities, local attractions, and dining options
- Handle guest inquiries, requests, and complaints promptly and professionally
- Assist with reservations and room assignments
- Maintain accurate records of guest accounts and transactions
- Process payments and ensure proper billing procedures are followed
- Collaborate with other hotel departments to meet guest needs
- Perform night audit duties as required
Requirements:
- Previous experience in a front desk or guest services role preferred
- Excellent interpersonal and communication skills
- Strong attention to detail and organizational abilities
- Ability to multitask and prioritize tasks effectively
- Proficiency in using phone systems, computers, and other office equipment
- Knowledge of hospitality management software is a plus
- Fluency in multiple languages is an asset
We offer competitive pay, opportunities for career advancement, and a supportive work environment. If you are passionate about providing exceptional guest service and thrive in a dynamic hospitality setting, we encourage you to apply for the position of Front Desk Agent.
Job Types: Full-time, Part-time
Pay: $14.00 - $15.00 per hour
Expected hours: 16 – 40 per week
Benefits:
- Employee discount
- Free parking
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Every weekend
- Monday to Friday
- Morning shift
- Night shift
- Overnight shift
- Weekends only
Work setting:
Ability to Relocate:
- Kansas City, KS 66111: Relocate before starting work (Required)
Work Location: In person