**Job Description:**
We are seeking a highly organized and bilingual medical case handler to join our team. The ideal candidate will be fluent in both English and Spanish, possess excellent communication skills, and have a passion for providing exceptional customer service in a medical setting.
**Responsibilities:**
- Greet patients and visitors in a courteous and professional manner
- Answer phone calls and inquiries, and schedule appointments
- Collect patient information details accurately
- Maintain patient records and ensure confidentiality
- Assist medical staff with administrative tasks as needed
- Provide language interpretation services as necessary
**Requirements:**
- Fluency in English and [insert second language] (written and verbal)
- Proven experience as a medical receptionist or in a similar role
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficiency in computer applications, including MS Office
- Knowledge of medical terminology and office procedures is a plus
- Ability to maintain composure in a fast-paced environment
**Benefits:**
- Competitive salary
- Health insurance
- Retirement plan
- Paid time off
- Opportunities for professional development