Associate Client Service Specialist
Condor Capital Wealth Management is a rapidly growing, award-winning fee-only registered investment advisor located in Central NJ. We pride ourselves on exemplary customer service, a wide range of financial professionals and offerings, and a helpful, enthusiastic team. Condor is looking forward to hiring a team member who will grow with us into a bright future.
Our ideal candidate will possess the skills listed below, be curious, organized, conscientious, supportive, and self-motivated. Condor is a highly collaborative environment, so our ideal candidate will also exhibit excellent communication skills and thrive on a team. A detail-oriented candidate with superior multi-tasking abilities will have the best opportunities for flourishing.
Job Description
Condor Capital Wealth Management is seeking a candidate with some experience to fill a full-time Associate Client Service Specialist position within our firm. The position will expose the chosen candidate to many aspects of the wealth management profession. This will include portfolio administration and direct contact with clients (largely by phone and email, with infrequent but possible in-person meetings). Training will be provided as required in these areas, but the candidate must have excellent writing and computer skills and working knowledge of the industry. Experience with Portfolio Reporting Systems (Tamarac, Axys, Black Diamond, Orion, etc.) and CRM Systems (Salesforce) is a plus, as is prior experience servicing clients at custodians such as Charles Schwab and Fidelity.
Job Responsibilities
- Process paperwork for clients to update accounts, open accounts, and provide general account maintenance at our custodians.
- Oversee onboarding of new clients, including account opening, transfers, system updates, and coordinating with clients in a friendly, knowledgeable manner.
- Maintain the CRM with accurate client information, updating when necessary.
- Assist with answering the phones and responding to emails.
- Support other staff in the upkeep of our document archiving system, including indexing, retrieval, and organization.
- Work with our custodians to ensure timely and accurate processing of client tasks, including account maintenance, account opening, distributions and withdrawals, deposits, and transfers.
- Keep accurate, detailed notes of all ongoing tasks in our CRM.
- Communicate with clients and custodians regularly for follow-up or to assist internal staff with client service-related issues.
- Open and maintain accounts in our Portfolio Management System to ensure accurate reporting and billing.
Ideal Candidate Skills
- Bachelor's degree from a 4-year institution with a strong GPA. Relevant business majors are preferred, but all will be considered.
- Excellent command of the written English language is NECESSARY.
- Relevant job experience.
- Strong knowledge of Microsoft Office and related business productivity tools.
- Ability to manage competing priorities in a timely fashion.
- Experience with Tamarac (or other portfolio reporting systems) and Salesforce is a PLUS
Compensation and Benefits
- Compensation is competitive and commensurate with experience.
- Generous 401(k) match.
- Full medical and dental benefits.
- Employee Stock Ownership Program.
- Recently named one of the Best Places to Work in NJ by NJBiz.
- Business casual dress code.
- Lunch is provided daily.
- Fast-paced, dynamic atmosphere.
- Open environment, no offices.
- Hybrid work schedule – work from home two days per week
About Condor Capital Wealth Management
Our primary business consists of managing the investment accounts of high-net-worth individuals and corporations. As a fee-only firm, there are never any conflicts of interest regarding our investment recommendations. Portfolios are typically managed on a discretionary basis using a variety of in-house investment strategies. Additionally, we offer financial planning to our clients at no extra charge. A hallmark of the firm is its ability to combine cutting edge technology and personalized service to meet the varied investment needs of our clients. Our services include a personal relationship with our portfolio managers and certified financial planners at no additional charge. We believe this commitment to client service is essential and fosters a much stronger relationship than the typical firm is able to offer. We pride ourselves on an academically diverse staff, which includes MBA, CFA®, CFP®, and CIMA® professionals.
For additional information on our company, please see our website at www.condorcapital.com
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Weekly schedule:
Work setting:
Experience:
- Wealth Management: 2 years (Required)
Ability to Relocate:
- Martinsville, NJ 08836: Relocate before starting work (Required)
Work Location: Hybrid remote in Martinsville, NJ 08836