Duties:
- Greet and welcome patients and visitors in a professional and friendly manner
- Answer phone calls and direct them to the appropriate department or individual
- Schedule appointments and manage the office calendar
- Assist with patient check-in and check-out procedures
- Maintain patient records and update information as necessary
- Handle billing and insurance inquiries by checking verification
- Provide excellent customer service to ensure patient satisfaction
Experience:
- Previous experience as a receptionist or in a customer service role is preferred
- Knowledge of medical or dental office procedures is a plus
- Strong organizational skills with the ability to multitask and prioritize tasks
- Excellent communication skills, both verbal and written
- Proficient in using computer software for scheduling appointments and managing patient records
- Ability to maintain confidentiality of sensitive information
- Professional phone etiquette and customer support skills
Join our team as a Front Desk Receptionist and be part of a dynamic healthcare environment. As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service. We offer competitive pay, a supportive work environment, and opportunities for career growth.
Please note that this position does not require any specific educational background or certification.
If you are a detail-oriented individual with excellent interpersonal skills, we would love to hear from you. Apply now to join our team as a Front Desk Receptionist!
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Job Type: Full-time
Pay: $16.65 - $20.72 per hour
Expected hours: 4 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Raleigh, NC 27614 (Required)
Ability to Relocate:
- Raleigh, NC 27614: Relocate before starting work (Required)
Work Location: In person