About us
LRP Hotels is a small business in HOSPITALITY in Jacksonville, FL. We are professional, agile, professional and our goal is to Always make our Staff and Guest feel special. .
Our work environment includes:
- Modern office setting
- On-the-job training
- Flexible working hours
- Relaxed atmosphere
- Safe work environment
Job Overview
PREVIOUS MARRIOTT EXPERIENCE PREFERRED
We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all. If you have excellent communication skills, a passion for hospitality, and enjoy working in a fast-paced environment, we would love to hear from you.
Duties
- Greet guests and provide them with a warm welcome
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Assist guests with any requests or issues they may have during their stay
- Process payments and maintain accurate records
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints or concerns in a professional manner
- Collaborate with other hotel departments to ensure guest satisfaction
To succeed in this role, you should possess the following skills:
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Ability to multitask and prioritize tasks effectively
- Proficiency in using phone systems and other office equipment
- Bilingual or multilingual abilities are a plus
- Knowledge of hotel management software is preferred
- Previous experience in guest services or hospitality is desirable
At our hotel, we value our employees and offer competitive benefits including:
- Competitive salary
- Opportunities for career advancement
If you are looking for an exciting opportunity to be part of a dynamic team in the hospitality industry, please apply with your updated resume. We look forward to hearing from you!
Job Type: Part-time
Pay: $15.00 per hour
Expected hours: 24 – 32 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
- Night shift
- Rotating weekends
Work setting:
Application Question(s):
- Are you available to work weekends and holidays as needed?
- Our front desk shifts are 7-3AM and 3-11PM 7 days a week, do you have any restrictions to your availability during these times?
Experience:
- Marriott: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Jacksonville, FL 32218 (Required)
Work Location: In person