Job Title: Entry Level Customer Service Assistant
Location: Houston, TX
Department: Customer Service
Reports to: Customer Service Manager
Employment Type: Full-time
Job Overview:
We are looking for a motivated and enthusiastic Entry Level Customer Service Assistant to join our team. The successful candidate will be the first point of contact for our customers, providing top-notch service and support. This role is ideal for someone who is passionate about helping others and eager to learn and grow within our company.
Compensation:
$41,000 - $49,000 yearly
Responsibilities:-
Assist customers with product information, order status, and general inquiries.
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Resolve customer complaints by investigating issues and providing effective solutions.
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Maintain accurate and detailed records of customer interactions and transactions.
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Collaborate with team members and other departments to ensure a seamless customer experience.
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Provide feedback on the efficiency of the customer service process and suggest improvements.
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Participate in training sessions to stay updated on product knowledge and customer service best practices.
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Perform other administrative tasks as required.
Qualifications:-
High school diploma or equivalent.
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Excellent communication skills, both verbal and written.
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Strong problem-solving abilities and attention to detail.
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Proficient in using computers and familiar with customer service software.
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Ability to work independently and as part of a team.
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Positive attitude and a willingness to learn.
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Ability to handle stressful situations with professionalism and patience.
About Company
Welcome to Artisprint, where creativity, passion, and innovation converge to create designs that transcend the ordinary. Established with a mission to transform visions into captivating visuals, Artisprint is your partner in elevating brand identities and sparking connections through the art of design.