EXPERIENCE SKILLS
Retail experience or similar industry experience in a complex, high-volume or high-profile specialty environment preferred
Ability to effectively communicate with customers and store personnel
Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift/climb up to 30 lbs. and climb moderately
Ability to operate the register, stand, move and walk for multiple hours
Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
Proven track record of success, including a demonstrated ability to build and maintain positive working relationships with customers, management and co-workers.
Planning and prioritization/time management skills
- Understands and delivers sales and profit performance, understanding key tools and resources to drive selling
- Supports the store in the execution of company initiatives
- Supports and participates in team training to execute business results
- Creative in thinking of new way to engage clients and reach out to a wider client base
- Is the ideal representative of the customer experience expectations in store
- Delivers a consistent experience aligned to RL Brand expectations by supporting the company and store vision
- Engages in store client initiatives and community outreach
- Champion of RL core values
- Embraces RL "More ways to shop" and new technology
- Supports a collaborative environment with the customer at its core
- Engages in networking and sourcing talent
- Provides on going feedback to Management on successes and opportunities
- Strengthen customer connectivity with alternative paths to purchase by supporting alternative purchasing processes - Gladly, Click to Zoom, JRNI, Ship to Home.
- Broaden customer accessibility to product discovery - QR codes, digital catalogs, virtual stores.
- Maintains exceptional productivity standards through store execution
- Upholds all company policies and procedures
- Provides necessary feedback to Management on category opportunities or needs.
- Ensures sales floor and all store standards are met at all time.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: No more than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekends as needed
Education:
- High school or equivalent (Required)
Work Location: In person