About Zippy:
- Zippy provides fast, simple home loans & insurance to manufactured home buyers located in communities throughout the United States
- We’re digitally native and located at zippymh.com!
- We’ve built our culture on a fanatical focus on improving consumers financial outcomes through great technology
- We are a well-funded startup backed by institutional investors with competitive pay, incentive stock options, and excellent benefits
- We are a location flexible, remote-first organization with HQ in Dallas, TX
- Our team members live throughout the country in Austin, Phoenix, Knoxville, Houston, Omaha, San Antonio and more!
Job Description:
The Zippy Collateral Processor plays a crucial role in facilitating the smooth and efficient processing of manufactured home loan applications with a focus on the collateral. Your primary responsibilities will include
coordinating community operators selling homes utilizing digital avenues, and collaborating with underwriters and Zippy closers to ensure timely completion of loan files. By leveraging your exceptional organizational skills, attention to detail, and strong communication abilities, you will contribute to the overall success of our loan origination operations and helping our borrowers become home owners!
1. Document Processing:
- Review loan applications and associated community documents for accuracy, completeness, and adherence to company guidelines
- Verify seller information including home title, purchase agreements, payoffs and other seller conditions
- Organize and maintain loan files, ensuring all necessary documentation is included
2. Digital Interaction:
- Communicate effectively with communities via digital avenues providing guidance to communities regarding the documentation needed, requirements, and timelines
- Communicate effectively with manufactured housing communities selling homes
- Communicate effectively with Zippy team members to quickly align and move files through the application pipeline
3. Compliance and Quality Control:
- Adhere to all regulatory guidelines, policies, and procedures throughout the loan processing and underwriting process
- Conduct quality control checks on loan files to ensure accuracy, completeness, and compliance with company standards.
4. Administrative Support:
- Perform administrative tasks related to loan processing, including data entry, file organization, and recordkeeping
- Utilize mortgage software and other relevant tools to track and update loan status accurately
- Maintain confidentiality and handle sensitive borrower information with care
Desired Mentality:
Passionate about creating better consumer outcomes and solving the affordable housing crisis
- Team player that is self-motivated, proactive, task oriented, and solutions-focused (Let’s help our borrowers!)
- Shows the highest level of integrity, intent, ability and results in all endeavors to build trust
- Desire to work and win in an innovative, fast-paced & committed environment
- Communicative and open to feedback, and willing to give feedback to others
- Collaborative and innovative with a strong desire for the entire team to win together
Qualifications:
- One (2-3+) years’ experience mortgage processing or related. Manufactured housing experience preferred but not necessary
- Proficiency in Microsoft Office and other software tools
- Excellent verbal and written communication skills, with the ability to explain complex concepts to borrowers clearly
- Strong organizational skills, attention to detail, and the ability to manage multiple tasks simultaneously
- Proficiency in using mortgage software, loan origination systems, and other relevant computer applications
- Comfortable working with several technology tools in a digital 100% remote environment
- Familiarity with mortgage industry regulations, guidelines, and compliance requirements
- Ability to work independently as well as collaboratively in a fast-paced, deadline-driven environment
- Customer-oriented mindset with a focus on delivering exceptional service to borrowers
Compensation & Benefits:
- Hourly, W-2 employee
- Incentive stock options (Equity) in Zippy
- Incentive Bonus awarded monthly based on prior months performance targets
- Excellent health, vision, and dental benefits via Cigna
- Wide range of Wellbeing Programs and Offerings via Sequoia and Cigna
- PTO of 160 hours accrued throughout the year starting on first day of employment
- 40 hours of Sick Leave available on first day of employment
- All Federal Holidays paid and observed, with the option to work for extra earnings!
Join Our Team!
- By building the first digitally native loan origination platform for manufactured home loans, you will be responsible for:
- Delivering the value of tech transparency to an inefficient but growing market
- Improving the lives of over 22 million Americans who live in manufactured homes today
- Expanding access to new homeownership at a time of intense housing insecurity
Job Type: Full-time
Pay: $48,000.00 - $50,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Work Location: Remote