Security Officer I
Position Summary
As a Team Member of the Security team, the Security Officer I is a CRCR Ambassador and takes personal ownership to ensure all of their actions are in the best interest of the business. The Security Officer I is responsible for promoting safety and security throughout the property while verbally interacting with Team Members, Guests, visitors and vendors.
Job Functions
Essential Functions
- Monitor and authorize entry and departure of Team Members, Guests, visitors, and vendors within and around the CRCR to protect against theft and maintain the security of CRCR assets.
- Patrol premises to prevent and detect signs of intrusion or infractions of rules, answering alarms and ensuring security of CRCR vehicles, doors, windows, and gates.
- Dispels tense situations using verbal de-escalation skills.
- Monitors assigned internal and external areas for signs of unusual activities, approaching and discouraging loiterers and panhandlers.
- Assist in removing disruptive individuals from CRCR property and document such actions.
- Conduct investigations involving Guests, working closely with Surveillance and completing appropriate investigative documentation to support outcomes.
- Collects, documents and disposes of confiscated items and documents those items that are evidentiary.
- Prepares and maintains incident logs and creates reports to record all activities that affect CRCR properties, Team Members, and Guests.
- Escorts Team Members who are collecting and transporting monies within the CRCR.
- Adhere to objectivity and exercise sound independent judgment and emotional control.
- Uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
- Respond to and assist with emergency response to medical aid situations according to departmental rules and regulations, policies, and procedures.
- Safely drives assigned motor vehicles to transport individuals to and from locations.
- Maintains positive control of assigned keys.
- Effectively utilizes radio communication systems and departmental codes and call-signs.
- Other duties as assigned.
Skills
- Strong listening and communication skills.
- Problem-solving and critical thinking.
- Must be able to work independently and maintain a high level of performance.
- Must be able to complete tasks in a timely and efficient manner while maintaining business standards.
- Demonstrates a flock mentality, focused on teamwork and collaboration with others.
- Provides exceptional service to internal and external Guests while leveraging the knowledge of the position and the business, ensuring a clucktastic experience for all.
- Stays engaged and motivated with the business, department, and all Team Members at all levels while encouraging growth and development of self and others.
- Builds lasting relationships by demonstrating honesty, integrity, and effective communication.
- Driven to exceed expectations while remaining accountable and fair.
Qualifications
Minimum requirements:
- Must be at least 21 years of age.
- Must have (or be able to obtain) and maintain a valid CPR AED and First Aid certification (future training provided by CRCR).
- Must attend a defensive techniques training course (provided by CRCR).
- Basic knowledge of verbal dispute resolution techniques.
- Basic knowledge of de-escalation techniques
- Proficient in Microsoft Office Suite.
Preferred qualifications:
Disclaimer
This document is for informational purposes only. A formal job description, including working conditions such as physical requirements, work environment, etc., will be provided for signature during the offer process.