Assist Floor Housekeeper with Check-Outs. 7am-3pm (or sooner)
- Enters and prepares the room for cleaning.
- Dusts the room and furniture.
- Replenishes guestroom and bath supplies.
- Cleans the bathroom.
- Cleans the closet.
- Checks and secures the rooms.
- Replenish amenities according to the operational standards.
- Deliver and retrieve items on loan to owners e.g. iron and ironing boards
- Ensure security of owner's rooms and privacy of owners
- Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required
- Cleans bathroom/bedroom/floor corridor.
- Anticipate owner's needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
- Maintain positive guest relations at all times.
- Be familiar with all timeshare services/features and local attractions/activities to respond to guest inquiries accurately.
- Resolve guest complaints, ensuring guest satisfaction.
- Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
- Empty trash containers and ashtrays.
- Remove all dirty terry and replace with the clean par to the designated layout.
- Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor.
- Replace facial, toilet tissue and bathroom amenities in correct amount and locations
- Remove dirty bed linen and make up bed with clean linen.
- Replace laundry bags and slips.
- Clean closets and door tracks on check-out rooms, removing dust and debris. Ensure correct amount and placement of hangers, extra blanket/pillow and luggage rack.
- Dust and polish all furniture.
- Realign furniture to the floor plan.
- Responsible for the cleanliness and maintenance of his work area.
- Responsible for the timeshare property in the work area.
- Attends to guest calls, guest requests /guest complaints in the area assigned to him.
- Responsible for following the standard operating procedures.
- Responsible for achieving and exceeding the guest satisfaction score.
- Return and restock cart at end of shift.
Job Type: PART TIME
Pay: From $14.00 per hour
Job Type: Part-time
Pay: From $14.00 per hour
Shift:
- 8 hour shift
- Day shift
- Morning shift
- No nights
Experience:
- Cleaning: 1 year (Preferred)
Work Location: In person