Clean and maintain guest rooms to ensure rooms meet established standards.
Essential Job Functions
-
Greet guests upon interaction with a warm and friendly greeting.
-
Clean guest rooms according to standards within allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
-
Change bed linens and replace towels and other amenities.
-
Clean and polish furniture and fixtures
-
Notify managers concerning the need for repairs in guest rooms.
-
Process guest items left in rooms according to lost and found policy.
-
Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
-
Perform house person and lobby attendant duties when short-staffed or during peak periods.
-
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
-
Ensure overall guest satisfaction.
-
Perform other duties as requested by management.
Position Requirements
-
High School diploma preferred.
-
Previous housekeeping experience required or equivalent training.
-
Understand and communicate in English.
Work Environment and Context
-
Work schedule varies and may include working on holidays, and weekends.
-
Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling, lifting up to 20 pounds, and use of cleaning chemicals.