Are you looking for a fun work environment that allows for creativity while maintaining a fast pace?
Do you prefer a family-owned business that values their staff and the contributions each of them make?
Brody Brothers Pest Control in Owings Mills, MD is seeking mature and conscientious individuals who love helping customers as part of an office-based call center with twelve to fourteen team members. Our ideal candidate is someone who thrives in a fast-paced, no-drama environment. The work includes scheduling service appointments, communicating with field technicians, and explaining our services to prospective customers, and starting them on service.
Customer Service Representatives typically start at $17 per hour. The work schedule is 40+ hours per week, Monday through Friday, 8 AM to 4:30 PM OR 9 AM to 5:30 PM, with occasional Sundays during our busy season. No Saturdays EVER!
Brody Brothers is a growing family owned and operated business that has been around since 1984. We pride ourselves on offering the most proactive and environmentally friendly service available within the industry. We offer an honest service to our long standing clients.
Job Responsibilities:
- Contacting customers to schedule and confirm service appointments
- Providing friendly, knowledgeable, and prompt support for customers
- Scheduling service calls
- Logging customer concerns/changes and following up to ensure customer satisfaction
- Communicating with technicians
- Desire to be a part of the team! We are a big 'ol family at Brody Brothers!
We are looking for someone who is reliable, dependable, honest and friendly! We require a background check and drug screen upon hire. Most importantly, we are looking for personality! If you think you fit the bill than check out the awesome benefits included in the position below and apply!
Benefits:
- Paid training!
- Medical Insurance - significant employer contribution, 3 plans to choose from
- Dental insurance - 100% covered by employer
- Vision insurance - 100% covered by employer
- Short Term Disability - 100% covered by employer
- Life Insurance -100% covered by employer
- 401k with employer match of up to 3%
- Know some other people who would may want to work here? We have an EXCELLENT job referral bonus package!
- Paid holidays, vacation days (increases with tenure!)
If interested in joining our team, please apply today!
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
Application Question(s):
- Are you willing to submit to a background check, driving record check, and drug screen?
Ability to Commute:
- Owings Mills, MD (Preferred)
Work Location: In person