JOB DESCRIPTION: Front Desk Administrative Assistant
Position Classification: Non-Exempt
Summary/Objective MIDCON is seeking an experienced Front Desk Administrative Assistant to join and support our operations, accounting, information technology and human resources team.
Essential Functions:
- Can type 60 WPM
- Greets clients, visitors, and guests; determines the purpose of each person’s visit and directs or escorts him or her to the appropriate location.
- Support the Operations and Accounting departments by performing clerical duties including filing, answering phone calls, responding to emails, data entry, coding, time entry, and preparing documents.
- Supports the Sales Department calls by following up on leads, client inquiries per website, and return/receive calls per the website.
- Answers, screens, and directs phone calls to staff; takes messages and schedules appointments.
- Manage the day-to-day phone calls for the Self-Storage facility/ online applications.
- Receives mail, documents, packages, and courier deliveries and delivers or distributes items daily, including scheduling/coordinating courier shipments.
- Performs basic filing and recordkeeping.
- Performs administrative and clerical support tasks.
- Run company reports as needed.
- Performs other duties.
Required Skills and Abilities
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Proficient in Microsoft Office Suite or related software.
- Advanced typing skills; 60 WPM.
- Excellent organizational skills and attention to detail.
- Basic understanding of clerical procedures and systems such as recordkeeping and filing.
- Excellent decision-making and time management skills.
Supervisory Responsibility
- This position has no supervisory responsibilities.
Qualifications
- 1 to 2 years of prior administrative experience required.
- Minimum of one year of customers service or sales support experience required.
- Legally eligible to work in the United States.
Physical Demands
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 40 pounds at times.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
EEO Statement
MIDCON Data Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law.
Job Type: Full-time
Pay: $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Administrative: 1 year (Preferred)
Work Location: In person