For more than 70 years, C & C Heating & Air Conditioning has been providing expert and professional service across Southeast Michigan.
C&C Heating and Air Conditioning is seeking a full-time Customer Service Representative to join our family! We keep on growing because we only hire the best, and our customers love us for it. We’ve been at this a long time here in Roseville MI. You’ve probably seen our trucks and our ads. What you don’t know is what it’s like to be a part of a team like this. How much you feel appreciated when you don’t cut corners. How much we inspire ongoing training and education. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel.
The Big Task
You will promote customer satisfaction by converting incoming customer calls into booked service appointments.
Key Sub Tasks
- You will need to learn the call script in order to sound professional and authentic when speaking with our customers.
- Participate in training so that you grow and develop as a professional.
- Maintain and update our customer database with complete and accurate information.
· Maintain communication with dispatch and your manager.
Desired Skills and Experience
If you can achieve the above and you find it fun and challenging - you have just the right amount.
What We Offer
- Our top performers are among the highest paid in Metro Detroit. You’ll have unlimited earning potential.
- Medical Insurance
- New technology, including iPhone, iPad & access to integrated software
- 401k Plan with a company match
- A family. This is last on the list because it’s most important. We care about our team, and expect you to bring that same caring when you join. We do a lot more than just work together. You’ll come to love our company outings, and you’ll build life-long friendships at C&C Heating and Air Conditioning.
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
Work setting:
Application Question(s):
- How did you hear about C&C Heating and Air Conditioning?
Education:
- High school or equivalent (Preferred)
Work Location: In person