Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.
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Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
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Answers and responds to telephone inquiries in a professional and timely manner
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Schedules appointments
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Gathers patients and insurance information
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Verifies and enters patient demographics into EMR ensuring all fields are complete
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Verifies vision and medical insurance information and enters EMR
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Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
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Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
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Prepare insurance claims and run reports to ensure all charges are billed and filed
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Print and prepare forms for patients visit
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Collects and documents all charges, co-pays, and payments into EMR
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Allocates balances to insurance as needed
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Always maintains a clean workspace
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Practices economy in the use of _me, equipment, and supplies
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Performs other duties as needed and as assigned by manager
Requirements:
- High school diploma or equivalent
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Basic computer literacy
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Strong organizational skills and attention to detail
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Strong communication skills (verbal and written)
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Must be able to maintain patient and practice confidentiality
Benefits
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401(k) with Match
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Medical/Dental/Life/STD/LTD
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Vision Service Plan
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Employee Vision Discount Program
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HSA/FSA
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PTO
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Paid Holidays
- Benefits applicable to full Time Employees only.
Physical Demands
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This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
Req Benefits: Benefits: 401(k) with Match, Medical/Dental/Life/STD/LTD, Vision Service Plan, Employee Vision Discount, Program HSA/FSA, PTO, Paid Holidays *Benefits applicable to Full Time Employment only*