AAA Oregon/Idaho is looking for individuals who are passionate about helping people to join our World-Class Call Center!
Location: Boise, Idaho
Hours: Full-time with set schedule (day/swing/evening shifts available)
Start Date: Next training class targeted to start in August 2024.
Pay: Starting at $18.00 per hour PLUS shift and bilingual differentials up to an additional $3.75 per hour.
Full Benefits: Employee and family health and dental insurance (over 75% employer paid!), up to 9% 401(k) employer contribution, life/disability insurance, free AAA membership, professional advancement and more.
The Member Service Representative assists AAA members with roadside assistance and membership sales. In this position, you will determine the appropriate level of service, route calls and accurately record information via computer while providing top quality member service. The Call Center is a fun and energetic environment that is looking for like-minded individuals that enjoy helping people.
Desired skills include:
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High school education or equivalent.
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Customer service, retail and/or hospitality experience preferred.
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Strong verbal communication and interpersonal skills.
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Basic proficiency in computer skills required.
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Bilingual (English/Spanish) a plus!
We offer:
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Competitive pay (Starting at $18.00 per hour. PLUS shift and bilingual differentials up to an additional $3.75 per hour)
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Flexible schedule
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Work from home opportunities - Following training period
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Affordable health and dental insurance
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Paid holidays, paid vacation and sick days
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Up to 9% 401(k) total employer contribution
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Advancement opportunities
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Free AAA membership!
We embrace the word go but know when to slow down and breathe in. We believe in quality time, in family time, in getting home on weeknights and away on weekends. We are forward thinking- We go to jobs we like, and we want every dollar to matter. We look for balance, for security and stability, for peace of mind. We are sons, daughters, mothers and fathers. We are doers, sharers and learners. We get our feet wet- we hike, bike, ski, surf, climb, fish, hunt and gather. We go for a great deal, a challenging workout and a wide-open road. We drive, ride, cruise and fly. We are sightseers, adventurers and explorers; discovering new places, uncovering new worlds. We go for the past, present & future. We are AAA.