Description:
The role of this position is to build loads, load trucks (both company and customer vehicles), and assist with maintenance of an efficient, clean, safe, and well-operated lumberyard. As a key point of contact with customers, this position is charged with providing excellence in customer service.
Responsibilities
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Meets and greets contractors and do-it-yourselfers while providing exceptional customer service by assisting with the selection and loading of materials.
- Accurately pulls and stages materials to be picked up or delivered to ensure schedules are met.
- Contributes to maintaining the inventory in the yard by conducting cycle counts, keeping the yard organized, and ensuring the correct material is shipped and received.
- Properly uses and maintains all equipment.
- Commits to continued learning on products, packages, procedures, and more.
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Knows and follows all applicable safety rules and procedures.
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Knows and follows all applicable rules and procedures regarding sales and inventory management.
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Accurately distributes and places all specified building materials as indicated on the order ticket.
- Responsible for having the pulled product neatly placed and appearing as orderly and presentable as possible.
- Cleans up and properly disposes of all debris.
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Is alert to things that need to be done and, without being asked, takes initiative to see that they get done.
Requirements:
Education & Experience
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Knowledge of all applicable building material products.
- Previous experience in a customer service environment.
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Ability to follow all safe and applicable methods of transporting material from the delivery vehicle, by way of stairways, elevators and boom operations, to the point of stocking/delivery.
- Must be knowledgeable, trained, capable and licensed/certified by to operate forklift equipment, if needed, often transporting heavy and awkward loads.
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Computer literacy and knowledge of current office technology.
- Strong communication skills.
- Ability to work independently with limited supervision.
- High school diploma.
Work Environment
Work is performed in the yard.
Physical Demands
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Standing - Occasionally
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Walking - Frequently
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Sitting - Rarely
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Handling/Gripping - Frequently
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Reaching Outward - Frequently
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Reaching above Shoulder - Frequently
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Climbing - Occasionally
- Crawling - Never
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Squatting or Kneeling - Frequently
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Bending - Frequently
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Lifting/Carrying - Must be able to lift and move 115 lbs. using safe lifting techniques
- Pushing/Pulling - Frequently
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PPE Requirement - None
Work Hours
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Position is full-time. Occasional overtime may be required.
PI242352870