Duties:
- Make outbound calls to customers to provide assistance and support
- Analyze customer needs and provide appropriate solutions
- Handle customer inquiries, complaints, and escalations in a professional manner
- Maintain accurate and detailed records of customer interactions
- Collaborate with other team members to ensure customer satisfaction
Qualifications:
- Excellent communication skills, both verbal and written
- Strong problem-solving and analytical abilities
- Ability to work well in a fast-paced environment
- Previous experience in customer service is preferred but not required
- Proficient in using computer systems and software applications
We offer competitive pay and benefits package, including:
- Health insurance
- Paid time off
- Retirement plan options
If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Apply now to join our team as a Customer Service Representative!
Job Types: Full-time, Part-time
Pay: $15.00 - $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- On-the-job training
- Professional development assistance
Experience level:
Shift:
Weekly day range:
Work setting:
Work Location: In person