Reference #: RK0424
Spirent Communications is seeking a Manager - Technical Support to work as a key member of technical staff whose primary responsibility is to support our valuable customers in leading wireless access and packet core network test system.
They will work closely with Spirent customers to support and troubleshoot Spirent solutions in both physical and virtual network topologies. This individual will also routinely interface with many areas of the Spirent internal organization in the process of solving customer issues.
Spirent. Promise. Assured.
Spirent is the leading global provider of automated test and assurance solutions for networks, cybersecurity, and positioning. Our innovative portfolio of products and services addresses the test, assurance, and automation challenges of a new generation of technologies: 5G, SD-WAN, Cloud, Autonomous Vehicles, and beyond. Each year we assure the promises that more than 1,500 customers worldwide make to their customers, spanning communications, transportation, government, defense, aerospace, financial services, healthcare, retail, and more. Our network, cybersecurity, and positioning experts work closely with customers to understand their needs and deliver solutions that cover their entire technology lifecycle, from the lab to real-world deployment.
Why Spirent?... Because together we can shape tomorrow
Spirent is its people! When you join the Spirent team, you will join forces and work alongside some of the most passionate and greatest subject matter experts in the industry. Here, you will find a place where you can grow, think, explore, create, and make change happen in an innovative and creative environment. Success is important to us, and so is your personal well-being. At Spirent, you will love the work and life balance experience!
Requirements:
Requires a Bachelor's degree in Electronic Engineering, Computer Science or related field; must have 5 years of experience in job offered or related position; must have 5 years of experience with the following: working with Wireless Technologies; diagnosing, troubleshooting, and debugging networking equipment; TCP/UDP/IP protocols; Wireless Specifications such as 802.11n/ac/ax, 2.4GHz, 5GHz, and 6GHz; CRM and Issue Tracking software such as Salesforce, Jira, Rally, HPQC, etc.; Windows and Linux operating systems; Python, programming, and scripting languages. Telecommute work arrangement permitted; position may work in various unanticipated locations throughout the U.S.
Alternatively, the company will accept a Master's degree in Electronic Engineering, Computer Science or related field; must have 3 years of experience in job offered or related position; must have 3 years of experience with the following: Working with Wireless Technologies; Diagnosing, troubleshooting, and debugging networking equipment; TCP/UDP/IP protocols; Wireless Specifications such as 802.11n/ac/ax, 2.4GHz, 5GHz, and 6GHz; CRM and Issue Tracking software such as Salesforce, Jira, Rally, HPQC, etc.; Windows and Linux operating systems; and Python, programming, and scripting languages. Telecommute work arrangement permitted: position may work in various unanticipated locations throughout the U.S.