TZMO USA, Inc. is a part of the Capital Group of TZMO SA, a manufacturer of hygienic and medical products, operating in over 65 markets worldwide. We are looking to fill the following vacancy:
Customer Care Specialist
Location – Atlanta, Georgia
You will be part of the TZMO USA team that supports our customers, sales team, and managers with a variety of tasks in a wide complexity range related to our product fulfillment and operations. We are looking for a high-energy, self-motivated professional who is ready to join our team.
Primary Responsibilities and Duties
- Process incoming orders using QuickBooks and other warehouse systems, collaborate with clients, warehouses, and logistics providers to optimize shipping arrangements
- Monitor inventory levels and coordinate inter-warehouse transfers as needed
- Monitor inventory accuracy and keep track of expiration dates
- Monitor inventory levels and assist with suggesting purchase orders
- Assist in expanding our client network across various distribution channels by supporting the sales and marketing team.
- Ensure sufficient stock of samples and marketing materials is available at the office·
- Prepare and dispatch samples and other marketing materials to customers
- Handle customer inquiries over the phone, providing detailed product information.
- Resolve customer issues by liaising with relevant departments for swift resolutions.
- Compile and distribute daily sales reports to the team and to our office in Poland.
- Order office supplies and perform other administrative tasks as required.
Essential skills, experience, education:
- High school diploma required (Bachelor’s degree preferred)
- Strong computer skills - Emails, Google docs, Google Sheets, and also good knowledge of Excel and working with pivot tables is a plus
- Excellent written/spoken English
- Strong verbal and written communication skills
- “Can Do” winning attitude with a sense of urgency.
- Ability to work independently and collaboratively as part of a team.
Position offers growth opportunities for qualified and motivated candidates.
TZMO USA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Current authorization to work in the U.S. is a precondition of employment. Please visit our website: www.seni-usa.com and www.tzmo-global.com
Location
Atlanta, GA
Job Type
Full Time Employee
Job Type: Full-time
Pay: From $45,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Experience level:
Weekly day range:
Work setting:
Application Question(s):
- Excel formulas and functions Knowledge
Education:
Language:
Location:
- Atlanta, GA 30339 (Required)
Work Location: In person