Location: JW Marriott Marquis Miami | 255 Biscayne Blvd Way, Miami Florida 33131 USA
Compensation: Hourly
Schedule: Full-Time
Position Type: N-Management
Benefits
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Health Insurance
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Dental and Vision
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Paid Time Off
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401K
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Parking and Metro Reimbursement
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Travel Perks and Benefits
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Recognition and Rewards
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Growth Opportunities
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…and much more!
Job Summary:
Monitor club lounge for seating availability, service, safety, and well being of guests. Maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare and serve hot, cold, and/or alcoholic beverages. Stock ice, glassware, and supplies. Anticipate and communicate replenishment needs promptly. Wash dishes and serving utensils as needed. Complete opening and closing duties. Requisition all necessary supplies, transporting supplies from storeroom to bar set-up area as required. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Document pertinent information in department logbook. Forecast additional meal requirements and communicate special requests to the kitchen.
Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; and stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors.
Our Mission
We provide genuine hospitality by inspiring strong relationships with our guests, associates, and partners to make a difference in our community.
Our Vision
To be the leading choice in Miami by welcoming guests from all over the world, offering fun, innovative and unique hotel experiences while developing our communities.
Our Core Values
We Inspire People
We Embrace Innovation
We Pursue Accountability
E-VERIFY
MDM Hotel Group participates in the Electronic Employment Eligibility Verification Program.
MDM Hotel Group is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. MDM Group does not Hotel discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws.