CUSTOMER SERVICE / ACCOUNTS RECEIVABLE SPECIALIST
Company Overview
Ware Disposal is a busy privately-held 50 year old transportation company. We provide service to commercial and residential customers throughout Southern California.
Potential Duties/Responsibilities:
- Manage incoming calls related to customer service. Identify and assess customers’ needs to achieve satisfaction and ensure resolution.
- Enter customer accounts and keep records of customer interactions in database.
- Apply and reconcile customer payments to outstanding invoices
- Monitor and maintain accounts receivable aging. Assist with collection calls as directed.
- Prepare customer invoices with related supporting documentation
- Reconcile customer accounts and maintain accounts receivable files
- The job may include other duties and responsibilities assigned by management.
Required Skills/Abilities:
- Understanding of the accounts receivable and invoicing processes
- Excellent organizational skills
- Proficient with Microsoft Office Applications
- Detail-oriented
- People-oriented
Education and Experience:
- College degree or equal experience required.
- 1-2 years of experience in accounts receivable strongly preferred.
- Spanish-speaking a big plus
Qualifications
- College Degree (Preferred)
- Customer Service: 1 year (Required)
- Accounts Receivable: 1 year (Preferred)
Job Type: Full-time
Pay: $21.00 - $24.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- Overtime
- Weekends as needed
Education:
Experience:
- Accounts receivable: 1 year (Preferred)
- Microsoft Excel: 1 year (Required)
Work Location: In person