RESPONSABILITIES:
- Answer phone calls & emails from clients inquiring about our scheduled Tours to Europe, Asia, South America, Middle East etc. or any international travel package.
- Research to find the best options on airfare, hotels, tours, packages etc
-Gain you clients confidence through knowledge and honesty, to help them decide to purchase their dream vacation from Viatur.
- Learn to be an advisor on travel destinations for your clients. Take initiative to expand your knowledge of geography.
- Prepare travel documents for customers trip, accuracy is essential.
Collect deposit, open booking, confirm travel arrangements with vendors. Send customer invoice, prepare travel documents, etc. Attention to detail, organization skills and time-management are vital for this position.
EXPERIENCE REQUIRED:
- Efficiency in MSWord, Outlook email, internet research.
- Must be interested and eager to learn industry platforms. Initiative is a golden key.
- Bilingual, must be fluent verbal and written, particularly in Spanish and of course English.
- Skills to be detail-oriented, organized, good time-management, thrive on accuracy.
- Sales experience or character ability is a plus.
- Clear understanding of a professional demeanor, customer service and phone etiquette.
- General knowledge of geography.
- Personal travel to Europe is helpful for general knowledge of our industry.
- U.S. Resident or Citizen with ability to occasionally travel Internationally. Travel perks (when requirements are met).
Although, we will provide training it is important to have the Skill to be self-taught, which means you take the initiative to learn new skills on your own. Join our team of dedicated Travel Consultants. We are passionate about travelling and learning about other cultures. Be a part of making dreams come true for our Spanish-Speaking clients and yourself. Apply now!
Job Type: Full-time
Pay: $22.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) 3% Match
- Employee discount
- Flexible schedule
- On-the-job training
Schedule:
- 8 hour shift
- Monday to Friday
- No nights
- No weekends
Supplemental pay types:
Travel requirement:
Application Question(s):
- Have you traveled internationally? How much knowledge do you have of geography?
Experience:
Language:
Willingness to travel:
Work Location: In person