Rehabmart is seeking a skilled applicant who is detail oriented with syndicating all product data, support documentation, product images, and additional attributes using the Admin database and other proprietary tools. The Product Content Specialist works closely within the Content Services team to prioritize new product additions and updates to existing products in order to optimize revenue.
RESPONSIBILITIES:
- Create, update, and maintain all product and related database content for new and existing products as well as any new product maintenance initiatives.
- Enter data by inputting alphanumeric information using an established procedure through a detailed interface that includes proprietary software and MS Excel Imports.
- Audit and analyze vendor produced content to identify inconsistencies or errors while formatting that data into the company database via individual or bulk uploads.
- Write product descriptions using various vendor catalogs and other product-related materials, including competitors' websites.
- Load product images of the correct size and format that pertain to an appropriate product in accordance with department standards.
- Act as the first line of defense to proactively ensure the accuracy, integrity, and consistency of content in our database and website, while drawing interest and educating potential customers about the products.
- Assist in sourcing and loading of individual products for Customer Service Representatives.
- Process Bids and support the inside sales team by ensuring Cost and UOM comply with vendor offerings.
QUALIFICATIONS:
Education
High school diploma or General Education Development (GED) or equivalent;
Experience
- One or more years' experience or training in Marketing, IT, Website Management, Content Writing or Data Entry.
- Online content skills; editing and proofing skills; grammar and punctuation.
- Ability to fine-tune and streamline content provided by vendors.
- Intermediate to Advance knowledge of Microsoft Excel, especially formulas and functions to include VLOOKUP and Conditional Formatting.
- Excellent verbal and written communication skills
- Team-focused with a strong sense of urgency and ability to prioritize tasks to perform in a fast-paced, deadline-driven environment.
Preferred Qualifications:
- Previous Content Development experience; preferably in merchandising.
- Experience in eCommerce, IT, Website Management or Data Entry based businesses is preferred .
Professional Skills:
- Exceptional organizational skills.
- High proficiency with Google Drive / Google Workspace / Microsoft Office
- Extreme attention to intricate details, excellent data entry skills to quickly and accurately review and input data
- Ability to build collaborative work relationships with different groups within the organization
- Ability to work independently and with a group on various on-going projects simultaneously.
- Effectively communicate with internal and external customers (management, co-workers, vendors and customers.)
- Ability to act in an ethical, honest and professional manner at all times.
- Maintain discretion with all company information regarding customers, pricing, products, and procedures.
POSITION REQUIREMENTS
Skills:
- Extreme attention to intricate details, great organizational skills
- High proficiency in Microsoft Excel
- High proficiency with Google Drive / Google Workspace
- Excellent typing skills / excellent computer skills
- Excellent communication skills
- General knowledge of government contracting and/or accounting is a plus
- Have some durable medical equipment knowledge
COMPENSATION:
- For the entry-level position, salary is based on qualifications and experience.
WORK SCHEDULE:
The schedule for this position is Monday-Friday from 8am-5pm (no weekends) Eastern Standard Time.
ABOUT OUR COMPANY:
Rehabmart.com is a growing e-commerce healthcare company that was founded in 1998 by Occupational and Physical Therapists through a shared desire to serve patients, families, and caregivers by offering a wide selection of innovative rehabilitation products. Since our founding, Rehabmart has served over 500,000 customers including families, hospitals, school systems, the Veterans Health Administration, US Military, state & local governments, and international clients.
You can read more about Rehabmart at www.Rehabmart.com
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Data entry: 2 years (Required)
- Content management: 1 year (Required)
Work Location: In person