Soni is partnering with an NYC Educational Institution seeking a
Program Manager. The Program Manager is responsible for the successful implementation of policies, planning models, programmatic and operational functions of programs. The Program Manager also works collaboratively with faculty and staff across schools, internal and external partners to manage and successfully realize the operational objectives.
Responsibilities:
- Lead the planning, development, and implementation of programs
- Identify opportunities for process improvements and ensure effective operations and communications for all programs. Design and implement systems to streamline student and internal processes, enhancing service delivery for all stakeholders.
- Manage recruitment of TAs/RAs, guest speakers, volunteers, and instructors, including outreach strategies, coordination with HR on hiring, and onboarding.
- Collaborate with other staff to manage financial transactions, including reimbursements, vendor procurement, payments, and financial tracking and reporting.
- Oversee student onboarding and orientation workflows, ensuring scalability to serve thousands of students annually. Support content development, delivery, and evaluation for synchronous and asynchronous learning. Moderate student events and sessions as needed.
- Collaborate with the team to collect, analyze, and report on student engagement, assignments, and outcomes using CRM, data analysis tools, and surveys. Use insights to inform program strategies and enhancements.
- Build and maintain strong relationships with key partners to leverage resources and coordinate access to campus resources. Organize internal and external program-related events for participants.
- Liaise with external partners and employers to create placement opportunities for graduates.
- Other responsibilities as assigned.
Requirements:
- Bachelor's degree
- Minimum 2+ years of experience in program management, education, or related field
- Strong software skills
- Project management skills
Preferred Skills:
- Familiarity with educational content delivery platforms
- Experience working with rotating instructors and TAs in an academic environment
Compensation: $30 - $33/ Hour
Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications.
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