Heights Plastic Surgery and Studio Essex Medical Spa is a small private plastic surgery practice and medical spa clinic in the Garden Oaks/Oak Forest area focused on delivering compassionate and individually tailored surgical and non invasive therapies to meet our patients goals.
We are seeking a highly motivated Front Desk Coordinator to join our team. Experience in plastic surgery, beauty or similar industry is required.
KEY RESPONSIBILITIES
- Welcomes patients and visitors with a warm and friendly attitude
- Answers phone calls, schedules appointments, and manages office and multiple provider schedules maximizing time and efficiency
- Will provide accurate information about our plastic surgery procedures, body contouring services, and aesthetic treatments to potential clients
- Assists patients with completing necessary paperwork
- Maintains patient records and ensures confidentiality and security of all sensitive information
- Coordinates with cross-functional staff to ensure smooth patient flow and efficient scheduling of consultations, treatments, and follow-up appointments
- Manages and organizes patient files, ensuring they are up-to-date and easily accessible
- Collects payments accurately
- Provides support to other team members as needed, including assisting with administrative tasks and maintaining a clean and organized office.
QUALIFICATIONS
- Plastics, Dermatology, MedSpa experience is preferred, will train for the right candidate
- Enthusiastic, caring, and friendly personality with strong written and verbal communication
- Ability to prioritize tasks efficiently and effectively and take initiative when needed
- Willingness to learn about our products and services in order to provide knowledgeable recommendations for clients
- Organization and ability to complete tasks in a dynamic environment
- Social Media savvy, sales experience, experience with scheduling/CMR system, Basic Computer Skills (Word/Excel/Adobe) and Ability to use fax, copier, scanner, and email.
- Knowledge about skincare/aesthetics
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
Schedule:
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 3 years (Required)
- MedSpa/Plastic Surgery/Dermatology: 2 years (Required)
Language:
Work Location: In person