Job Summary
We are seeking a friendly and organized Front Desk Receptionist to join our team. As the first point of contact for our guests and clients, you will be responsible for providing exceptional customer service, managing administrative tasks, and ensuring the smooth operation of our front desk.
Responsibilities
- Greet visitors and clients in a professional and welcoming manner, handling inquiries and requests with a positive attitude.
- Manage the front desk, including answering phone calls, responding to emails, and taking messages.
- Perform data entry tasks accurately and efficiently, including updating records and databases.
- Assist with calendar management, scheduling appointments and meetings.
- Provide clerical support, including filing documents, processing mail, and preparing reports.
- Handle customer support, addressing concerns and resolving issues in a timely and professional manner.
- Maintain a clean and organized workspace, ensuring all areas are tidy and well-maintained.
- Proofread documents and reports for accuracy and grammar.
- Perform other administrative tasks as needed.
Experience
- 1+ years of experience in a customer-facing role, preferably in a front desk or receptionist capacity.
- Strong communication and interpersonal skills, with the ability to interact with a diverse range of people.
- Proficiency in basic computer skills, including Microsoft Office and data entry software.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- High school diploma or equivalent required, with a focus on administrative or customer service.
Skills
- Experience with data entry and calendar management.
- Knowledge of clerical procedures and customer support practices.
- Proficiency in typing and order entry.
- Strong proofreading skills.
- Ability to maintain accurate records and files.
- Excellent customer service skills.
- Ability to work in a dynamic and changing environment.
- Strong organizational and administrative skills.
Job Type: Part-time
Pay: $13.00 - $14.00 per hour
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Huntsville, AL 35801 (Required)
Ability to Relocate:
- Huntsville, AL 35801: Relocate before starting work (Required)
Work Location: In person