Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Provide leadership and foster effective working relationships with both internal and external customers. Gather and analyze data.
Have the ability to formulate, implement, and evaluate multiple programs—reasons logically in measuring and improving EDD's services. Take initiative, make decisions, and accept accountability. Communicate effectively. Plans, organizes, and directs the work of others. Applies innovation, leadership, and vision to EDD's programs. Engender involvement and empowerment when implementing EDD's mission, values, leadership philosophy, and customer service. Create a work environment and methods for staff to develop skills and career opportunities. Participates in community education and discussions on employment development and EDD's programs. Establishes EDD in the community as a service provider, labor exchange, and economic development resource. Builds an atmosphere for professional open communication, fair and equal treatment, and non-confrontational problem-solving related to performance, operational, and administrative situations. Treat others respectfully and with dignity and apply common sense and good judgment in all management functions. Effectively contribute to the Department's Equal Employment Opportunity objectives. Understand and fulfill management responsibilities under the Ralph C. Dills Act (State Employer/Employee Relations) and negotiate collective bargaining unit agreements.
Benefits
Benefit information can be found on the CalHR website, www.calhr.ca.gov, and the CalPERS website, www.calpers.ca.gov.
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Department Website: http://www.edd.ca.gov
Hiring Unit Contact:
Debora Napier
(909) 285-5740
Debora.Napier@edd.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Officer
(916) 654-8434
EEOMail@edd.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Statement of Qualifications Requirements
A Statement of Qualifications (SOQ) is Required. The SOQ serves as documentation of each candidate’s ability to present information clearly and concisely in writing. The SOQ is not a resume or cover letter. Resumes and/or Cover Letters DO NOT take the place of the SOQ. Applications received without an SOQ may not receive further consideration and may be excluded from the hiring process.
The SOQ serves as documentation of a candidate's ability to present information clearly and concisely in writing. The SOQ is not a resume or cover letter. Resumes and/or cover letters DO NOT take the place of the SOQ. Applications received without a SOQ may not receive further consideration and may be excluded from the hiring process.
The SOQ must have both first and last name on the top left corner and be in paragraph format. The SOQ must be no more than two (2) pages in length.
A good leader can communicate effectively, applies problem-solving skills, is innovative, is creative, and uses good judgment. A good leader also focuses on relationship-building, empowers others, is empathetic, models the way, and responds to current and future customer needs in a team environment.
In the SOQ, provide specific examples addressing the following, in the order listed below, and each response must be numbered to clearly indicate which statement you are responding to. In your examples, please tell us what skills you applied to be a good leader.
Applicants who do not follow the SOQ instructions as provided may not be invited to interview.
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Describe your approach and experience(s) to employee engagement, modeling the way as a leader, and how you foster a team environment.
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Describe an example of when you have collaborated and coordinated with partners/other organizations.
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Describe your experience in analyzing program needs and collecting data. Give an example of a process you improved with supporting results.
Background Investigation Requirement
The position(s) may require an applicant to pass a background investigation. However, applicants will not be asked to provide information about a conviction history unless they receive a conditional offer of employment.
The department will make an individualized assessment of whether the conviction history has a direct or adverse relationship with the specific duties of the job and the work performed by the department. The department will consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency, nature and seriousness, and age at the time of the offense(s).
The investigation will consist of completion of a personal history statement and fingerprinting checks with the Federal Bureau of Investigation, Department of Justice, and/or local law enforcement agencies. Anyone failing to pass the background investigation will be provided information on how to appeal the process. A criminal conviction may not result in an automatic determination of "Not Qualified."
ADDITIONAL DEPARTMENT INFORMATION
The Employment Development Department may require a new probation in accordance with applicable probationary period rules.
Click on the link to complete the Employment Development Department Recruitment Survey: EDD Recruitment Survey
Merit System Principles
Information regarding Merit System Principles provided to public employees by the State Civil Service Act can be found on the CalHR website at https://www.calhr.ca.gov/Training/Pages/performance-management-merit-system-principles.aspx
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.